Improving your Listening Skills

Conflict can tear a team apart, so it is crucial that problems be resolved before they take over a group. idXready™ 2.0: Conflict Management: A DiSC®-Based Approach is a straightforward program that helps people develop the understanding and self-awareness necessary to resolve interpersonal conflict. In addition to helping people learn how to work through conflict on an individual basis, the program offers a strong foundation for resolving issues within an entire team. The program builds important skills that are necessary for effective communication and teamwork.

LEARNING OBJECTIVES
In idXready™ 2.0: Improving Your Listening Skills, participants will:

• Recognize the importance of developing good listening skills by reflecting on their past listening experiences
• Discover the five different listening approaches used in communication and the specific characteristics of each approach
• Discover their most natural listening approaches
• Explore their strengths and challenges as listeners
• Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members
• Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches

PROGRAM LENGTH
Approximately 4¼ - 5½ hours. Breaks are not included in this time.

LEARNING MODEL USED
Personal Listening Profile®

E-BROCHURES
Personalize your idXready 2.0: Improving Your Listening Skills e-brochure by clicking here.

idXready™ Improving Your Listening Skills
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