Overcoming Communication Barriers
Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile® helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building.

• Provide a self-directed scoring and interpreting process that actively engages the learner
• In the context of personal experience
• Simplify complex issues to increase understanding
• Create a non-judgmental language for identifying and dealing with stress
• Develop new listening skills
• Value the listening approaches of others
• Foster self-awareness and behavioral insights for long-term performance results

The Personal Listening Trainer’s Kit includes:
The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Personal Listening Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box

2 PERSONAL LISTENING PROFILE FACILITATOR MANUALS

Volume 1: Facilitator's Manual
Learn how to administer and interpret the Personal Listening Profile® in a listening skills training workshop. Includes research & technical background.

Volume 2: Scripted Seminar
A complete Personal Listening Profile facilitator's script with applications, individual, & group activities for impactful learning.

2 PERSONAL LISTENING PROFILES

Listening Profile Presentation Materials on CD-ROM

• PowerPoint Presentation in 2 Formats: Dark Background/ Light Background
• Personal Listening Profile participant handouts. Click here for a sample
• PC and Mac Compatible
• The installshield program is compatible on the PC
• The PowerPoint Presentations are available on the CD for Macintosh Users

Requirements: Microsoft PowerPoint 2000 or greater, or a Microsoft Office Viewer for PowerPoint