 Personal Listening Profile®
It's about the quality of the connection between the senders and the receivers of the message. Behavioral research shows that people approach listening with different purposes and with different motivations related to that purpose. The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others. The Personal Listening Profile identifies five listening approaches: The Personal Listening Profile® identifies five listening approaches:
- Appreciative
- Empathic
- Comprehensive
- Discerning
- Evaluative
It is estimated that people screen out or misunderstand the intended meaning or
purpose of a message in over 70 percent of communications, making listening the biggest
contributing factor to miscommunication.
The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building.
Learn to Listen and Respond with Purpose
Listening is more than hearing. Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is entertaining, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically.
E-BROCHURES
Click Here to download Personal Listening e-brochure.
FACILITATOR KIT
Click Here for information on the Personal Learning Insights Facilitator Kit.
Best Practices
|
